SHIPPING POLICY

Where do we shipping from?

Orders are shipped from 6335 Altacrest Lane Knoxville, Tennessee 37931

When are orders shipped out?

Orders are shipped out Monday - Friday around 5:00 pm - 7:00 pm

 

Orders placed before 11:59 pm will be shipped out the following day.

- Example 1: You place an order at 11:45 pm on Wednesday then your order will be shipped out around 7:00 pm Thursday.

- Example 2: You place an order at 11:45 pm on Saturday then your order will be shipped out around 7:00 pm Monday.

How long will it take for my order to arrive? (Domestic USA)

We offer 3 shipping speed:

First Class / 2 - 8 days

Priority / 1 - 3 days

Expedited / 1 - 2 days

We define "days" as a period of time between 8 am - 8 pm.

- Example: You place an order on Thursday at 10:30 pm with Expedited shipping (1 - 2 days). Your order will be processed and fulfilled on Friday. The post office will receive the package around 5:00 pm - 7:00 pm. They will then have Saturday (8 am - 8 pm) and Sunday (8 am - 8 pm) to deliver the package. If they fail to deliver by the 2 day shipping time we advertise then you are entitled to a shipping cost reimbursement.

 

Contact us directly to collect your reimbursement.

How long will it take for my order to arrive? (International)

We offer 1 shipping speed:

First Class / 10 - 30 days

 

We define "days" as a period of time between 8 am - 8 pm.

REFUND POLICY

GIVEAWAYS & UPDATES

Questions? Try asking a question in the form (TN SCIENTIFIC FORUM)! You're always welcome to shoot us a message for any reason. We genuinely enjoy chatting with you guys.

Use the built-in contact form for the fastest response.

Email: TNScientificteam@gmail.com

Phone: 1 (865) 243-6011

We are constantly innovating and developing new tests and products. Sign up with us for updates.

We use the same privacy policy and terms and services as Google. Click on the text to read them in detail.

  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey Instagram Icon

© 2018 - 2020 | TN Scientific LLC | TestNarcotics.com | TNScientific.com

american-flag-png-transparent--2100.png

This refund policy is mostly to cover our butts from people screwing us. Generally, we don't mind doing quick and easy refunds or we will quickly send replacements no questions asked so long as you are understanding and are willing to work with us.

You may return any item in its unused original condition within 30 days of purchase and we will gladly provide a refund or exchange.

 

We do not refund the shipping cost and you are responsible for the cost of return shipping.

If your package is misdelivered because you fail to provide the correct required information such as: address, email, & phone number you will not be entitled to a refund.

To get a refund or replacement please contact us.